Frequently Asked Questions

Everything you need to know about your PANDRI home shopping experience.

What is the typical shipping timeline for PANDRI furniture and decor?

Standard shipping usually takes 5-7 business days. For larger furniture pieces, our specialized white-glove delivery service may take 10-14 business days to ensure your items arrive safely.

Do you offer a warranty on home products?

Yes, all PANDRI products come with a 1-year limited warranty covering manufacturing defects in materials and workmanship to ensure lasting quality in your home.

What is your return policy for home textiles and accessories?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made items are final sale.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status directly through the 'Order History' section of your PANDRI account.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger home investments.

Are your materials sustainably sourced?

At PANDRI, we prioritize sustainability. We work with certified partners to source reclaimed wood, organic cotton, and eco-friendly dyes whenever possible to minimize our environmental footprint.